Legal
Our standard contract, translated
The plain-language companion to our Master Services Agreement — what a standard Evuiz engagement contract actually covers, and why each part exists. Last updated: September 2026.
1. Parties and scope summary
Every contract starts by naming who's who — EVUIZ and your business — and summarising the engagement in one page: which services, what we're solving, and what success looks like. This summary isn't the detail (that lives in the Statement of Work); it's the handshake in writing, so both sides can point at the same paragraph and agree on what was intended.
2. Deliverables and timeline
The contract lists exactly what you receive — pages, designs, campaigns, reports, assets — and when. Each deliverable has a delivery date and a dependency note: what we need from you before we can deliver it. If your inputs arrive late, the timeline moves by the same amount. That's written down upfront so a delay never becomes a dispute.
3. How the economics work
We work in two models, and the contract states which one applies:
Fixed-fee projects (websites, brand identities, audits): one agreed price for a defined scope. If you ask for something outside that scope, we quote it separately before doing it — no surprise invoices, ever.
Retainers (ongoing marketing, social, SEO, ad management): a monthly fee for a defined volume of work — for example, a set number of creatives, campaigns managed, or hours. Unused volume doesn't roll over unless the contract says so, and overages are agreed in advance.
Third-party costs — ad spend, software licences, stock assets — are always separate, always disclosed, and always yours to approve.
4. Revision rounds
Creative work needs iteration, so the contract includes a defined number of revision rounds per deliverable (typically two). Revisions mean refining the agreed direction — not restarting with a new brief. A new direction after sign-off is a new scope, quoted honestly. This protects both sides: you get real iteration, and the project can't spiral forever.
5. Acceptance and sign-off
Each deliverable is submitted for your review with a sign-off window (usually five working days). Silence after that window counts as acceptance — otherwise projects stall in limbo. If something genuinely isn't right, the revision rounds in section 4 are how we fix it. Acceptance is documented, so there's never an argument later about what was approved.
6. Payment milestones
Project fees are split across milestones tied to progress — typically an advance to begin, a midpoint payment, and the balance on delivery. Retainers are billed monthly in advance. The contract states the exact split, the due dates, and what happens if a payment is late: work pauses, but nothing is held hostage — completed work is delivered on settlement.
7. Pause and cancellation
Businesses change plans; the contract plans for it. Either side can pause or cancel with written notice (the notice period is stated in the contract, typically 30 days for retainers). You pay for work done and committed third-party costs up to the stop date — nothing more. We hand over everything completed to that point on payment. No exit penalties, no hostage assets.
8. IP transfer on final settlement
Everything created specifically for you transfers to you on final settlement of the engagement — full ownership, as defined in the signed project agreement. Until the final invoice is settled, we retain ownership as security. Our underlying methods and frameworks (including the E4 Growth System™) remain ours; the work built with them becomes yours.
9. Support period
Every project contract includes a defined support window after delivery (typically 30 days) for bug fixes and small adjustments arising from our work — not new features, which are quoted separately. Retainers include ongoing support as part of the monthly scope. After the support period ends, we're still a phone call away; it just becomes billable work again.
10. The full legal framework
This overview is the human-readable version. The binding terms — confidentiality, warranties, liability limits, indemnification, governing law — live in the Master Services Agreement, which every contract references. Read both; ask about anything unclear before signing.
Questions about our standard terms: info@evuiz.com.